Grace Periods And Redemption Periods

Created by Matt W, Modified on Fri, 10 Jul at 8:08 AM by Matt W

Understanding your domain's expiry timeline can help you avoid unexpected downtime and extra renewal costs. Knowing what happens during each stage makes it easier to renew or recover your domain before it is lost.


Key Takeaways

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  • Grace Period – During the first 30 days after expiration, you can still renew your domain at the standard, regular price directly through your account.
  • Redemption Period – From days 30 to 60, the domain is inactive and requires contacting customer support to restore it, which usually involves a higher fee and the risk of third party auction bids.
  • Pending Delete – Between days 61 and 75, the domain is scheduled for permanent deletion, during which time it cannot be renewed or recovered by the owner.
  • Service Disruption – As soon as a domain expires, your connected website and email services will go offline until the domain is successfully renewed or restored.
  • Market Re-entry – Once fully deleted, the domain becomes available for anyone to register on a first-come, first-served basis, though you can use a back order or drop-catching service to try to reacquire it.

TABLE OF CONTENTS


Understanding the Grace Period and Redemption Period is crucial for managing your domain's renewal effectively. Here's a simplified breakdown of the two essential phases in a domain's life cycle. For a more detailed breakdown, please read "What Happens When My Domain Expires?".


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  1. Grace Period (Day 1 of Expiry to Day 30)

    Your domain name enters the grace period immediately after it expires. This phase typically lasts for 10 to 30 days, depending on the domain extension (TLD) and registrar on Trustname, the Grace Period is 30 days.

    During the Grace Period, you can still renew your domain name for the regular price, and we will reserve it for you.The renewal cost during the grace period is the standard rate for your domain's extension.

    How To renew a Grace Period Domain: To renew your domain that's still in the grace period, log in to your Trustname account, navigate to "Registered domains" under the "Domains" dropdown, and select the domain you wish to renew. You will see the domain status as 'Expired'.

    After you click on the 'Domain', scroll down and look for the renewal settings. Click on 'Renew' and follow the process to get your domain active again.

  2. Redemption Period (Day 30 to Day 60)

    If you do not renew your domain within the grace period, it enters the Redemption Period. During this phase, your domain is no longer active but can still be restored. Renewing a domain during the redemption period typically attracts a higher fee due to additional administrative costs. The exact fee depends on the domain extension.

    What To Do: To restore your domain, you will need to contact Trustnames customer support. Be aware that restoration may require extra processing time.
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    Domains in the Redemption Period may be placed on third-party auction sites, and if your domain is high-value, there's a high chance a successful bid will come in, and you'll lose it. Also, some ccTLDs are moved straight to the redemption phase after expiry. So always make sure to renew your domain before it expires.

  3. Pending Delete (Day 61 to Day 75)

    After the redemption period, if the domain is not renewed or restored, it enters the pending delete stage. This is a 5 days period during which the domain is scheduled for deletion and removal from the current registry records.

    Your domain cannot be renewed during the pending delete period, and there's no other action you can take. If you wish to reobtain the domain, you will need to wait until it becomes available for general registration and try to register it before anyone else.


    What To Do: There is no action you can take during the pending delete period to renew or restore the domain. You may want to monitor the domain's status and be ready to register it as soon as it becomes available. You can use a domain backorder service to increase your chances of getting the domain.
  4. Domain Re-enters The Market

    Once the domain has been deleted, it becomes available for registration by anyone on a first-come, first-served basis. This is the point where you can attempt to register the domain again, potentially using a drop-catching service if the domain is in high demand.


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    Monitor the domain's status and register it as soon as it becomes available. Drop-catching services can increase your chances of successfully acquiring the domain.


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    If your domain expires, your website and email services will go down until the domain is renewed or restored. The domain will be parked by Trustname, and the nameservers will be updated to reflect the non-active status.




Frequently Asked Questions (FAQs)

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What is the grace period for domain renewal?
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The grace period is the time from the day your domain expires until the 30th day after expiry (on Trustname). During this time, you can renew your domain at the standard renewal rate without any extra fees.



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How do I know if my domain is in the redemption period?
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If you have missed renewing your domain during the grace period, it will enter the redemption period. You will receive notifications from Trustname informing you of the change in status. You can also check the domain status in your Trustname account under your domains list.



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What happens if I don't renew my domain during the redemption period?
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If you do not renew your domain during the redemption period (Day 31 to Day 60), it will move to the pending delete stage. At this point, the domain is scheduled for deletion, and you cannot renew or restore it.



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Can I still recover my domain after the redemption period has ended?
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Once the redemption period ends and the domain enters the pending delete phase (Day 61 to Day 75), the domain cannot be renewed. You will need to wait until the domain becomes available for general registration, where you may try to register it again.



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How can I monitor my domain's renewal status?
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You can monitor your domain's status by logging into your Trustname account and checking the "Domain Management" section. You will see notifications about the renewal status, including any upcoming deadlines.


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What should I do if my domain has expired and I need to restore it?
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If your domain has expired and is in the redemption period, you should log in to your Trustname account and request a restoration via your "Domain Management" section. You will also need to contact Trustname's customer support for assistance.



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How can I increase my chances of registering a domain that has just expired?
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To increase your chances of registering a domain that has just expired, you can use a drop-catching service to try to acquire the domain as soon as it becomes available. Be vigilant and act quickly when the domain is released into general availability.


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Will my website and email services be affected if my domain expires?
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Yes, if your domain expires, your website and email services will go offline until the domain is renewed or restored. Trustname.com will park the domain and update the nameservers to reflect its inactive status.


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